Cookie Policy.
Last updated: 17 March 2026.
What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners about how their site is being used.
Cookies are not programs and cannot carry viruses or install malware. They simply store small pieces of information that help websites and third-party services function as intended.
Similar technologies — such as pixel tags, web beacons, and local storage — work in a comparable way and are also covered by this policy. We refer to all of these collectively as "cookies" throughout this document.
How we use cookies
Market View Online Pty Ltd ("MVO", "we", "us", "our") uses cookies on the marketview.online website and within the MVO platform. We use cookies for the following purposes:
Essential operation
Some cookies are strictly necessary for the website and platform to function. These enable core features such as navigation, secure login, and session management. The platform cannot function properly without them.
Analytics and performance
We use cookies to understand how visitors interact with our website — which pages are visited, how long visitors stay, and where they come from. This helps us improve the site and the platform over time. This data is aggregated and does not identify individual users.
Support and communications
We use cookies to power our in-app support chat, which allows us to provide help to platform users and website visitors in real time.
We do not use cookies for advertising, retargeting, or to track you across other websites. We do not sell cookie data to third parties.
Cookies we use
The following cookies are currently active on marketview.online and within the MVO platform:
Essential cookies
These cookies are necessary for the platform to operate securely. They cannot be disabled without affecting core functionality such as logging in and maintaining your session.
Session cookies
Used to maintain your login session while you are using the platform. These are temporary and are deleted when you close your browser. Set by MVO.
Security cookies
Used to detect and prevent fraudulent or malicious activity, and to protect the integrity of your account. Set by MVO.
Analytics cookies
These cookies help us understand how visitors use our website. All data collected is aggregated and anonymised — it does not identify you personally.
Google Analytics (_ga, _gid, _gat)
Set by Google Analytics to distinguish users, throttle request rates, and track session activity on the website. Data is aggregated and used solely to understand site usage patterns and improve our content and navigation. Google Analytics is configured to anonymise IP addresses. These cookies persist for up to 2 years (_ga), 24 hours (_gid), and 1 minute (_gat) respectively. For more information, see Google's privacy policy at policies.google.com/privacy.
Support cookies
These cookies are set by our support chat provider and enable us to offer real-time help to website visitors and platform users.
Intercom (intercom-id, intercom-session, intercom-device-id)
Set by Intercom to identify returning visitors to the support chat, maintain your support session, and associate your device with your conversation history. This allows our team to provide context-aware support without you needing to repeat yourself. These cookies persist for up to 9 months. For more information, see Intercom's privacy policy at intercom.com/legal/privacy.
Third-party cookies
Some cookies on our site are set by third-party services we use — specifically Google Analytics and Intercom. These providers may process data on servers outside Australia, including in the United States. We have contractual arrangements in place with each provider to ensure your data is handled in a manner consistent with the Australian Privacy Principles.
We do not control third-party cookies directly. If you want to learn more about how each provider uses data collected through their cookies, you can review their privacy policies at the links provided above.
We do not use any advertising networks, social media tracking pixels, or retargeting cookies. No third party uses cookies placed through our site to build profiles of you for advertising purposes.
Managing your cookies
You have several options for controlling how cookies are used when you visit our site:
Browser settings
Most browsers allow you to view, manage, block, or delete cookies through their settings. The steps vary by browser — you can find instructions for the most common browsers below:
Google Chrome
support.google.com/chrome/answer/95647
Safari
support.apple.com/en-au/guide/safari
Firefox
support.mozilla.org/en-US/kb/enhanced-tracking-protection
Microsoft Edge
support.microsoft.com/en-us/microsoft-edge/delete-cookies
Please note that blocking or deleting essential cookies will affect the functionality of the MVO platform and may prevent you from logging in or using core features.
Opting out of Google Analytics
You can prevent Google Analytics from collecting data about your visit by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
Opting out of Intercom
If you do not wish to interact with Intercom's support chat, you can close or minimise the chat widget. Intercom cookies associated with the widget will remain on your device until they expire or you delete them via your browser settings.
Changes to this policy
We may update this Cookie Policy from time to time as we add or change the tools and services we use. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact us
For questions about these Terms, to report a concern, or for any other legal or commercial enquiries:
Company
Market View Online Pty Ltd
Address
PO Box 458, Seaforth NSW 2092, Australia
Email
support@marketview.online
Phone
+61 413 902 838
